Services
What's included, in plain language.
Eight things, all done by a real person. No add-ons, no upsells, no surprise tiers.
Daily Review Monitoring
Your Google Business Profile is checked every single day. New reviews — positive or negative — are caught the same day they're posted, so nothing waits a week for a reply.
Customized Replies
Every reply is written from scratch by a real person on our team. No templates, no copy-paste. Each response speaks to what the customer actually said and sounds the way you sound.
Onboarding Voice Interview
Before we write a single reply, we sit down with you for a 30-minute conversation. We learn the warmth, the specifics, and the boundaries of how you want to show up online.
Ongoing Voice Refinement
Your voice isn't static. As you grow and your restaurant evolves, we check in and adjust how we write so the replies always sound current.
Review Strategy Guidance
Tough reviews need a careful hand. We bring a thoughtful approach to negative feedback, frame the response around resolution, and flag anything sensitive for your approval.
Dedicated Point of Contact
You're not routed through a queue. One real person on our team owns your account and is reachable when you need them.
Monthly Insights Summary
Once a month, you get a short, readable recap of what your customers are saying — recurring praise, common complaints, and patterns worth acting on.
Communication Log
Every reply we post on your behalf is logged and accessible to you. Full transparency, always.
Not sure which plan fits? Book a consultation and we'll figure it out together.